WhatsApp-first customer messaging
WhatsApp Integration
Connect with customers on the channel they already use. Handle enquiries, bookings, updates, and escalations in real time—directly inside WhatsApp.
Web-to-WhatsApp Bridge (Optional)
Add a simple button or QR code to your website that opens a WhatsApp chat with a prefilled message (e.g., “book”). Capture leads and kick off conversations without a bulky web chat UI.
A central console for your team
Manage every WhatsApp conversation from one dashboard for faster, coordinated responses.
- Role-based permissions and access controls
- Shared conversation history and internal notes
- Assign & escalate chats to specific team members
Explore Our Software in Action
See how our platform simplifies customer interactions, automates workflows, and delivers real-time support—right from a single user-friendly interface.
Flows
Create and Edit your own Conversation flows
Tailor your Bot
Tailor the way your bot responds to clients
Escalations
Reply in Real Time to urgent client escalations
Watch ORVEX in Action
See a live walkthrough of our AI chatbot handling bookings, FAQs, and escalations. Discover how ORVEX can transform your customer interactions.
Experience Next-Level Automation with ORVEX
Automate repetitive queries and workflows so your team can focus on high-value tasks.
Expect faster response times and fewer overhead costs, all while delivering a better
customer experience with ORVEX.
ORVEX adapts to your brand and workflows, ensuring consistent on-brand messaging.
Our AI learns from your data, FAQs, and best practices to provide accurate,
relevant responses every time.
From onboarding to optimization, our Customer Success team offers hands-on support.
We’ll guide you through setup, share best practices, and provide ongoing assistance
to keep your AI solution running smoothly.
Access every customer conversation in one unified dashboard. Collaborate with your
team, track performance metrics, and manage chat flows effortlessly—no more juggling
multiple tools or tabs.
ORVEX continuously monitors chat performance, analyzing outcomes and identifying
opportunities for improvement. Enjoy regular updates, AI fine-tuning, and feature
enhancements—keeping you ahead of customer expectations.
Seamless Integrations
Go live on WhatsApp in minutes (optional Web-to-WhatsApp bridge)
Scalable Architecture
Handle high-volume conversations without slowing down
AI-Powered Flows
Automated chats that get smarter with every user interaction
24/7 Always-On Support
ORVEX handles customer queries around the clock
Engage Your Customers Anytime, Anywhere
ORVEX connects you with your audience in real-time to deliver seamless support, boost sales, and automate routine tasks—no matter where they are.
Delightful Customer Experiences
Greet every visitor with personalized interactions and ensure quick, accurate responses—building trust and satisfaction.
AI-Powered Conversations
Harness machine learning to handle routine FAQs, capture leads, and escalate complex queries to your team instantly.
Team Collaboration
Multiple agents can manage incoming chats simultaneously. Share updates and tackle customer queries together in real time, ensuring seamless support.
Secure Infrastructure
Keep your data safe with robust encryption and secure hosting—giving you peace of mind for every transaction.
Customizable Workflows
Tailor automated flows to your unique processes—whether it’s scheduling appointments, collecting feedback, or generating quotes.
24/7 Availability
Never miss a lead. ORVEX is ready to assist customers around the clock, handling queries while you sleep.
Smart Plans for Modern Businesses
WhatsApp Bot
R1199/mo
Dedicated WhatsApp Business Number (via official API)- Basic Messaging Only (no buttons or interactive templates)
- Custom Conversation Flows + Subflows
- Unlimited FAQ's & AI Responses
- Bookings System & Dashboard
- Multi-Agent Handover (assign escalations to specific team members)
- Escalation to Live Agent
- Real-Time Chat Dashboard
- Real-Time Analytics
- Conversation History
- Basic CRM Export (download leads in CSV/Excel)
- Team Management (as many users as you want)
- Email Notifications
- Hosting & Setup Included
- Training Docs & User Support
- Optional Web-to-WhatsApp Bridge (free site button)
- Convo Rate: R0.80 /conversation
- Message Rate: R0.20 /message
Custom Bot
From R4999/mo
- Omnichannel Messaging (WhatsApp + optional Web Bridge or Custom Webbot; Messenger/Instagram later)
- Quick Reply Buttons & Lists (WhatsApp UI elements)
- Rich Media Messages (images, PDFs, videos)
- API Access & Webhooks (connect to external systems)
- Custom Integrations (ERP, booking systems, payments)
- Advanced AI Training (tailored datasets, industry-specific knowledge)
- White-Label Branding (your logo/colors, no Orvex branding)
- Role-Based Permissions (admins, agents, supervisors)
- Multi-Tenant Capability (manage multiple branches under one account)
- Integration with Analytics Tools (Google Analytics, PowerBI, BI dashboards)
- Advanced Analytics Dashboard (conversion, client retention, escalations, response times)
- Custom SLA Agreements (guaranteed uptime & response times)
- Dedicated Account Manager
- Quarterly Strategy Workshops (optimize flows & performance)
- Priority 24/7 Support & Escalation Hotline
- Early Access to Beta Features
- Security & Compliance Features (audit logs, GDPR/POPIA readiness)
- Custom Reporting & Export Automations
- Unlimited Team Members
- Hosting & Setup Included
- Convo Rate: R0.60 /conversation (discounted)
- Message Rate: R0.20 /message
Final pricing depends on integrations, complexity, support level, and usage
Get free business consultation today
Our commitment to ethical practices has been a driving force. Clients rely on us for clear communication, honest collaboration, and reliable results. This foundation of trust has been key to our journey, fostering relationships and fueling our enduring success.
Johannesburg South Africa
